NERC Compliance Services
Service Elements
Software Management Services
We offer system administration services
to maintain your system and software. This involves such things as ensuring you
have the latest version of the software and the latest Standards definitions by
installing them as needed. We also will add new users, change user access rights,
create and schedule new events, set up notifications, attach evidence, create new
forms and other needed administration services.
Compliance Program Preparations
Program Organization
We can help you by organizing the job into
small, manageable pieces that meet your internal objectives and structure. Included
are resource assessments, responsibility assessments, access rights assessments,
operational process assessments, database integration planning, IT needs assessments
and reporting requirements.
Evidence Management Schemes
We offer tried and true evidence management schemes for handling NERC evidence that
are logical, understandable and complete to assure the evidence you need is available
for that audit. We will help you determine what evidence to gather, how to gather
it, and where you are going to store them. Often this involves various databases
already in use elsewhere in the company, or data files in drawers, or in electronic
format. We can help prepare a data organizing plan
for this purpose. Includes required evidence, supplemental evidence, Multi- Requirement
evidence, communication’s tracking, scheduled and unscheduled evidence handling.
Implementation Schedule Development
We can help prepare optimistic, realistic and fall back implementation schedules
utilizing sound time management techniques. These plans include items such as logistics,
costs, training, review processes, data validation, start-up testing procedures,
and compliance evaluations.
Lead Consultant
We are experienced consultants and can lead this effort if needed or assist you
as directed.
We have developed a short, simple way of evaluating
your Internal Compliance Program (ICP) that will help you assess not
only your ICP, but your overall general readiness. If you do not have one, we can
prepare one for you.
Each company should have a company policy that reflects its ICP and governs each
standard. We can assist with the development of these
policies including such essential elements as compliance assurance, department
and managerial responsibilities, governing documents, filing dates, event frequencies,
exclusions, and others as needed.
After the policies are developed, we work with you to
develop internal procedures designed to ensure each requirement is addressed
consistently, in adherence to your policy and on-time each and every instance an
event occurs.
Need help developing meaningful compliance forms? Good forms are simple and informational.
We start with your own company policies and develop forms that will ensure your
policies are readily enforced. Forms can range from the simplest approval form to
the most complex process mimicking CIPS and EOP standards. Forms can be automated
using any one of the several Towerline Software products designed for this purpose.
All forms come with a comprehensive index identifying which form to use for what
applications and what requirements to store them under. If you already have the
iComply software, we can instead deliver them already installed and pre-linked to
the appropriate requirement for automatic retrieval as related events occur.
We help you assess and improve your readiness for an
audit. We do this by reviewing ICP’s, policies and performing a gap analysis
on the data intended as evidence for each requirement
to determine if it is relevant, complete, referenced and consistent for
the appropriate timeframe. This includes forms, documents and models submitted,
documents reviewed, communication dates, and other specific information. Upon completion
the standard manager can sign off using Towerline’s spot assessment feature affirming
the Standard is in compliance as of that date.
We offer a 3rd party analysis of your NERC evidence and readiness by using a very
detailed and methodical process to examine each Requirement. This process includes
reviewing RSAWS and identifying supporting evidence. Our services are intended for
first time audits or for annual reviews. Customers are presented with a report that
is very helpful when preparing RSAWS.
Our Premium Gap Analysis service consists of a first time analysis followed by two
(2) annual follow up reviews and one (1) audit preparation review. Customers using
Towerline Software’s iComply software will have the added benefit of choosing to
have this review done using the auditing and the monitoring tools inside of iComply
to report on it is constant readiness for an audit.
Optional services include marking and linking the evidence inside of submittable
pdf formatted documents.
Compliance Facilitation Services
Are you considering outsourcing your compliance program
administration? There are many times when a company needs assistance
setting up and implementing a Compliance Program. Sometimes it is needed as a temporary
measure while the company searches for a Compliance Manager, while other times it
is a more permanent need due to manpower, time or technical deficiencies.
Epoch has a solution to this dilemma. We
have the experience, talent, manpower, forms, process, software and reporting tools
needed to effectively step in and do this function for you. Our personnel will document
policies, perform the gap analysis, get all evidence up to date, provide compliance
software, develop the appropriate forms, populate the software, monitor documents
for timely reviews, issue equipment test reminders, document communications internal
and external to the company, prepare RSAWS, and assist with audits.
Specialized WIND Energy NERC Program
Your needs are unique. They are not the same as other power generators. We have
a new program in place
dedicated to the Wind Energy industry.
We offer specialized:
- ICP's
- Compliance handbooks
- Contractors
- Operators
- Supervisors
- Management
- Training materials
- Training programs
- Forums
- Collaboration Opportunities
- Shared expenses
- Industry advocacy
- NERC reporting
- Customized Compliance Software
NERC Compliance!
Specializing in total Turn-Key Solutions!
We even provide all the software. Any questions? Contact us today!
Phone: (517) 669-8888
Epoch jumpstarts your solutions!
Epoch Technical Solutions provides a variety of services that can get you started
or get you back on track. If Compliance Services aren't for you, check out our other
great services.